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Re: Service Request Fulfillment Checklist - Workflow Tasks doesn't work for Service Employee Groups

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Hi all,

 

Is there a note concerning this fix? I would like to also know what was the outcome of this discussion, as we have the exact same requirement and are stuck with the very same problem.

 

Should we:

 

1) Change the evaluation path in OOAW (because this would also change all dependent calls to this BUPA get, right? It would mean that I'd change the evaluation path globally for all calls to it??)

 

Or

2) create a Z method out of the CURRENT_STEPS and in there modify the call to the RH_STRUCT_GET (and also btw the subsequent READ TABLE has to be changed after if I'm not mistaken)

 

@Eike: How did you do and what was the result ??

 

Please let me know,

Jamorn Huangwilai wrote:

 

Hi Erik,

Please maintain evaluation path as below. There is working for me after debugging.

T_CODE: ooaw

SP1__6___900_.jpg

There is caused by there is a some hardcode in the method CL_CRM_SRQM_CHKLST_WORKFLOW=>READ_CURRENT_STEPS.SP1__6___900_.jpg

The enhancement of this method can be applied. However, Changing this customizing object is fastest for me. The function module 'RH_STRUC_GET' also can be used for simulation / testing.

 

Jamorn H.


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