Re: SAP CRM SERVICE EROR (Urgents)

Hello Biswajit,

Please follow this link.

http://help.sap.com/saphelp_crm70/helpdata/en/45/e65409fba62e97e10000000a155369/content.htmframeset=/en/45/e6fdb108ba4a88e10000000a155369/frameset.htmHello

You cannot create a confirmation as a follow-up to a service order unless the header and item status are set to released, this is a standard functionality. You need to release these service order for further execution of the order service. These are expressed in status release, at these time follow-up transaction are triggered.

thanks

Willie